Customer Management Suite
Everything to manage leads and customers.
Includes CRM, Lead Pipeline, Customer Profiles, Follow-Up Tasks, and Notes & Activity.
The ultimate digital foundation. Professional website design, hosting, security, and monthly reporting to run your business online. Required to access Gorilla Apps.
The prices shown below are estimates based on standard usage limits. If your organization requires higher complexity, significant compute power, extensive data storage, or a large volume of active users, we will work with you to adjust to custom enterprise pricing tailored to your specific infrastructure needs.
Everything to manage leads and customers.
Includes CRM, Lead Pipeline, Customer Profiles, Follow-Up Tasks, and Notes & Activity.
All your messaging in one place.
Includes Email Composer, SMS Composer, Unified Inbox, Broadcasting, and Automated Follow-Ups.
Message visitors directly.
Let visitors message your business directly from the website.
Business number and call routing.
Business number, call forwarding, voicemail, call logs, and basic call routing.
Secure login for customers.
Customers can log in to view invoices, documents, orders, messages, appointments, and project updates.
Store contracts and client files.
Store contracts, images, PDFs, client files, and internal documents by customer or project.
Calendar-synced appointments.
Let clients book time with you directly online, synced perfectly with Google or Outlook calendar.
Lead capture, intake, surveys.
Build custom forms to capture new leads, gather intake information, or collect customer feedback.
Send and sign legally binding.
Create, send, and track legally binding contracts and proposals for digital signature.
Plan, assign, ship.
Manage complex client deliverables with kanban boards, task lists, and file sharing.
Roles, schedules, time off.
Keep your internal team organized with role-based permissions, scheduling, and time-off tracking.
Personal and team to-dos.
A streamlined daily task list for you and your team to stay focused on what matters most.
Track products and stock levels.
Track products, stock levels, low inventory alerts, and internal inventory movement.
Track and resolve requests.
Customer support requests, internal assignments, priority levels, and resolution tracking.
Manage multiple branches.
Manage multiple branches, teams, locations, service areas, and location-specific reporting.
Control employee access.
Control what employees, managers, admins, and contractors can access.
Cards, ACH, recurring.
Accept credit cards and bank transfers securely directly through your website or portal.
Monthly and annual billing.
Manage recurring revenue with automated monthly or annual subscription billing cycles.
Branded, payable invoices.
Generate and send beautiful, itemized invoices that clients can pay with a single click.
Storefront and cart.
A full-featured digital storefront to sell physical products, digital goods, or services.
Track and fulfill orders.
Manage incoming purchases, track fulfillment status, and keep customers updated on their deliveries.
Labels, rates, tracking.
Calculate live carrier rates, print shipping labels, and automatically generate tracking numbers.
Polished estimates and contracts.
Create and send polished estimates before converting them into invoices or contracts.
Sell and redeem digital cards.
Sell and redeem digital gift cards.
Paid member areas and perks.
Paid member areas, gated content, recurring perks, and private customer access.
Track ad and campaign calls.
Track which ads, pages, or campaigns generated phone calls.
Monitor and respond to reviews.
Monitor Google reviews, respond to reviews, and track reputation growth.
Points, rewards, and retention.
Points, rewards, credits, perks, and customer retention tools.
Collect and showcase reviews.
Automatically request reviews from happy customers and display them prominently on your site.
Plan posts across channels.
Draft, schedule, and publish content to Facebook, Instagram, LinkedIn, and X from one place.
Newsletters and drip.
Design beautiful marketing newsletters and automated drip campaigns to nurture your audience.
Reward your best customers.
Create affiliate and referral programs to incentivize your current customers to bring in new ones.
Codes, offers, expiries.
Generate and manage discount codes, limited-time offers, and special marketing promotions.
FAQs and help articles.
FAQs, help articles, internal training docs, and customer self-service resources.
Edit pages, monitor uptime.
Easily update text and images on your site, manage navigation, and monitor website performance.
Publish articles fast.
Write, optimize, and publish blog articles and dynamic content to drive organic traffic.
Spin up campaign pages.
Quickly deploy high-converting landing pages tailored for specific ad campaigns or promotions.
Central image and video store.
A centralized, organized hub for all your company`s photos, videos, logos, and brand assets.
Sitemaps, meta, audits.
Manage meta tags, generate XML sitemaps, and run automated audits to improve search rankings.
Bespoke solution for your business.
A completely custom application tailored exactly to your unique business workflows and requirements.
Live KPIs and trends.
A centralized command center displaying your most critical business metrics and KPIs in real-time.
Scheduled CSV and PDF.
Automatically generate and email detailed PDF or CSV reports to stakeholders on a set schedule.
If-this-then-that flows.
Build complex, multi-step logic flows that connect different apps and eliminate manual data entry.
Connect to anything.
Securely connect your Gorilla stack to third-party software and external databases via REST API.
Drafts, summaries, replies.
Leverage artificial intelligence to draft emails, summarize long threads, and generate content.
Operated by Pink Gorilla LLC
8605 Santa Monica Blvd, West Hollywood, CA 90069
Chayan@PinkGorilla.agency
A quick, friendly summary of what you're signing up for. This is just an overview — the full Terms of Service and Privacy Policy below are the legally binding documents. If anything conflicts, the full Terms win.
💵 The price. Your plan is $150/month plus a one-time launch fee. Both renew/bill automatically. The launch fee and monthly fees are non-refundable, including partial months. We can change pricing with notice.
📦 What "Basic" means. $150/month is our entry-level, limited plan. Every service is delivered at its simplest standard level — think a small, template-based static website, basic shared hosting, a basic SSL certificate, one (1) business email, one logo concept, a templated monthly report, and a capped number of small tasks. Nothing custom, dynamic, or unlimited is included unless you buy an upgrade.
🔒 Security & accessibility. We provide solid baseline protection and good-faith accessibility efforts, but we don't guarantee uptime, security against attacks, or legal compliance (ADA/WCAG). You're responsible for your own compliance.
🗂️ Your data. We take routine backups, but keep your own copies too — we don't guarantee data recovery and aren't liable for data loss.
🦍 Who owns what. We own our platform and the systems behind it. Your finished website and assets are licensed to you while your subscription is active and paid. If you cancel or stop paying, that license ends and we can disable or reclaim the work. We may also feature your project in our portfolio.
🛑 Our rights. Pink Gorilla can suspend, pause, change, or cancel services or your account at any time, at our discretion, especially for non-payment — with no refunds.
🚪 Cancelling. You can cancel anytime with 30 days' written notice; it takes effect at the end of your paid term. No refunds or prorations.
⚖️ Disputes. Governed by California law, resolved by individual arbitration in Los Angeles County, with a jury-trial and class-action waiver.
These Terms, together with any order form, invoice, launch agreement, or written scope we provide, form the entire and exclusive agreement between you and Pink Gorilla. They supersede all prior or contemporaneous proposals, emails, conversations, marketing statements, or representations, whether oral or written. Marketing language on our website (including phrases such as "An Entire Agency," "powerful online presence," "relentlessly modern," "enterprise-grade," or "all included") is descriptive only and does not create an actionable warranty or expand the scope of the Basic Plan.
The advertised price of $150 per month refers to the Basic Plan only. The Basic Plan is an entry-level, limited-scope package. It is intentionally capped, standardized, and templated. Unless you have purchased a separately quoted upgrade, every Service described is delivered at its Basic tier, meaning the smallest, simplest, most limited version of that Service that Pink Gorilla offers.
In addition to the recurring monthly fee, a one-time non-refundable Launch Fee is required before any work begins. The Launch Fee covers onboarding, initial setup, provisioning, and configuration. The Launch Fee is fully earned upon payment and is non-refundable under any circumstances.
Pink Gorilla may change pricing, fees, or the contents of any plan at any time and in its sole discretion. We will use reasonable efforts to notify you of material price increases.
If any charge fails or a payment is more than three (3) days late, we may, without notice and without liability: suspend or disable your website, hosting, email, and all Services; withhold deliverables; and/or begin the de-provisioning process. A reactivation fee may apply.
The following describes each Service at the Basic Plan tier. Each Service is provided at a baseline, limited, standardized level. Anything not expressly listed as "Included" is excluded and available, if at all, only as a separately quoted upgrade or paid add-on.
3.1 Website Design: Included (Basic): One (1) standard, template-based website of limited size. Not Included: Custom UX/UI design, custom illustration, large or unlimited page counts, dynamic functionality, databases, member logins, e-commerce/checkout systems.
3.2 Premium Hosting: Included (Basic): Basic shared hosting on infrastructure shared among many other Pink Gorilla clients. Not Included: Dedicated servers, VPS, dedicated IP addresses, guaranteed uptime/SLA.
3.3 SSL & Security: Included (Basic): A basic, standard SSL certificate and baseline, automated security measures. Not Included: Premium/EV certificates, dedicated firewalls, advanced threat monitoring.
3.4 Continuous Dev: Included (Basic): Occasional, minor, at-our-discretion updates such as small bug fixes. Not Included: New features, new pages beyond the Basic limit, rebuilds, custom development.
3.5 ADA Support: Included (Basic): Baseline accessibility configuration using standard tools. Not Included: Any guarantee, certification, or warranty of compliance with the ADA, WCAG, or any other accessibility law.
3.6 The Pulse Report: Included (Basic): A standardized, automated, monthly summary report containing basic analytics metrics. Not Included: Custom analytics, bespoke dashboards, strategic consulting.
3.7 Domain Mastery: Included (Basic): Standard domain connection, DNS configuration, and automated renewal management for one (1) domain. Not Included: Multiple domains, premium domains, domain purchases.
3.8 Business Email: Included (Basic): One (1) single, limited business email mailbox on a standard, shared, basic email service. Not Included: Additional mailboxes, aliases beyond standard limits, large or unlimited storage.
3.9 Brand & Logo: Included (Basic): One (1) basic logo concept and simple branding identity, produced from templated or standardized design assets. Not Included: Full brand strategy, multiple logo concepts, unlimited revisions.
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